Plate Product Manager – Southern Ontario
Company Overview:
Del Metals is proud to be one of the fastest-growing steel service centers in Ontario, with over 30 years of success in the industry. We specialize in delivering exceptional value and solutions to our customers while continuously expanding our product lines. As part of our strategic growth, we are adding a new product line focusing on plate processing. We recognize that reinvesting in both our equipment and our people is the key to our success. If you are passionate about sales, driven by customer relationships, and have expertise in the plate processing market, this is an exciting opportunity to join a thriving company.
Position Overview:
As a Plate Product Manager, you will be the primary driver behind the growth and success of Del Metals’ plate processing division. This is a hands-on role combining sales, product management, and customer service responsibilities. You will be responsible for developing and expanding relationships with both new and existing customers, managing purchasing decisions, quoting and order creation, and providing end-to-end customer service. You will treat the plate business like your own territory, with full support and tools provided by Del Metals to help you succeed.
Key Responsibilities:
Market Understanding:
- Develop deep knowledge of the plate processing market, customer needs, and competitors in Southern Ontario.
- Stay informed about market trends, including pricing, demand, and technological advancements.
Customer Engagement:
- Actively maintain, strengthen, and grow relationships with existing plate customers.
- Identify and establish relationships with new customers in the plate market.
- Conduct regular on-site customer visits to ensure satisfaction, address issues, and explore growth opportunities.
Product & Sales Management:
- Manage plate purchasing activities to ensure competitive pricing and availability.
- Drive commercial sales growth and identify new business opportunities.
- Prepare accurate quotes, bids, and stock confirmations.
- Create sales orders, providing customers with clear timelines for delivery.
- Resolve customer service issues promptly, offering creative solutions tailored to customer needs.
- Implement Del Metals’ proven marketing strategies to revive dormant accounts and grow underperforming ones.
- Collaborate closely with the inside sales team to strategize on pricing and optimize sales efforts.
Reporting & Analysis:
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- Submit daily and weekly reports on sales performance, market conditions, and customer feedback.
- Analyze market data to adjust sales strategies accordingly.
Qualifications:
- Must Have:
Minimum 3 years of experience in plasma cutting, oxy cutting, or plate resale sales.
Strong understanding of plate processing products and market.
Excellent business communication skills (written & verbal).
Passionate about sales and customer relationship management.
Ability to visit customers regularly (valid driver’s license required).
Self-motivated with strong organizational skills.
Willingness to continuously learn and improve skills.
Nice to Have:
Experience using CRM software.
Proven industrial sales experience with a track record of meeting or exceeding quotas and KPIs.
Previous experience handling both purchasing and sales responsibilities.
Post-secondary education in business, sales, or a related field.
Compensation & Benefits:
- Competitive base salary ranging from $80,000 to $90,000 annually, plus commissions and yearly bonus.
- Comprehensive health, dental, vision, and extended health benefits.
- Life insurance and wellness program.
- Employee Assistance Program.
- On-site parking.
- Company events and open-door policy.
- Thorough & structured 3-month onboarding program.
Working Hours:
- Full-time, Monday to Friday, 8:00 AM – 5:00 PM.
- Based in Southern Ontario, with regular travel to customer locations within the territory.
Join Del Metals, a leading name in the steel industry, recognized for its strong outside sales team and commitment to growth. We provide an environment where you can excel, meeting the demands of the steel market directly. If you’re motivated, value ongoing learning, and want to be a key player in our success, we look forward to your application.
Apply Today
We are always looking for people who are striving for excellence.
If you are looking to build a career in a dynamic and vibrant environment, then Del Metals is the place for you.
